Over the last decade, the scientific community has experienced an unprecedented shift in the way research is performed and how discoveries are made. Highly sophisticated experimental instruments are creating massive datasets for diverse scientific communities and hold the potential for new insights that will have long-lasting impacts on society. However, scientists cannot make effective use of this data if they are unable to move, store, and analyze it.
The Engagement and Performance Operations Center was established in 2018 as a collaborative focal point for operational expertise and analysis and is jointly lead by Indiana University (IU) and the Energy Sciences Network (ESnet). EPOC provides researchers with a holistic set of tools and services needed to debug performance issues and enable reliable and robust data transfers. By considering the full end-to-end data movement pipeline, EPOC is uniquely able to support collaborative science, allowing researchers to make the most effective use of shared data, computing, and storage resources to accelerate the discovery process.
EPOC supports five main activities
Roadside Assistance via a coordinated Operations Center to resolve network performance problems with end-to-end data transfers reactively;
Application Deep Dives to work more closely with application communities to understand full workflows for diverse research teams in order to evaluate bottlenecks and potential capacity issues;
Network Analysis enabled by the NetSage monitoring suite to proactively discover and resolve performance issues;
Services that provide managed data transfer services via support through the IU GlobalNOC and our Regional Network Partners;
Coordinated Training to ensure effective use of network tools and science support.